At Smart Claims™, we partner with restoration contractors at every stage of growth. Whether you’re just starting out, scaling fast, or managing a large team, we’re the #1 outsourced back office for restoration billing, estimating, collections, and corporate representation.
Just launching your restoration company? Insurance paperwork, claim documentation, and billing can feel overwhelming. Mistakes cost money, time, and credibility.
Smart Claims™ gives you a done-for-you claims department from day one. We handle your job documentation, prepare accurate estimates, and manage communication with adjusters.
You look professional, get paid on time, and scale faster — without the steep learning curve.
You’re expanding, but invoices pile up and insurance delays hurt cash flow. Your small admin team can’t keep up, and chasing adjusters is stealing time from jobs and customers.
Smart Claims™ becomes your back office billing department. We take over estimating, follow-ups, collections, and reporting — no need to hire more staff.
Cash flow becomes predictable, payments arrive faster, and your crew stays focused on jobs instead of paperwork.
You run a large, established restoration business. Internal teams are buried in claims, underpayments, and legal prep. Overhead is high, collections are slow, and financial clarity is lacking.
Smart Claims™ integrates as your outsourced back office partner. We handle estimating, collections, corporate representation, and accounting with detailed financial reporting.
Your operation runs like a well-oiled machine. Claims are paid faster, overhead is reduced, and you finally gain clear visibility into cash flow and profitability.
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Service
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The New Contractor
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The Growing Contractor
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The Established Contractor / Franchise Owner
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1️⃣ Intake & Documentation
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✅ Essential to start professionally
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✅ Needed to manage volume
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✅ Standardized for consistency across teams
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2️⃣ Xactimate Estimating & Submission
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✅ We write your first estimates
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✅ We review & defend your scopes
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✅ Advanced estimating & large loss support
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3️⃣ Portfolio Landing Page (Organized Claim File)
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✅ Builds credibility from Day 1
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✅ Prevents lost revenue from missing docs
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✅ Litigation-ready files for higher stakes
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4️⃣ Follow-Up & Negotiation
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✅ We push back so you don’t have to
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✅ Takes hours off your plate
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✅ Relentless carrier follow-up at scale
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5️⃣ Collections Support
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✅ Ensures you get paid on early jobs
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✅ Keeps cash flow moving
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✅ Stabilizes revenue across multi-job pipelines
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6️⃣ Payment Tracking & Reporting
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Optional
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✅ Helps forecast growth
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✅ Detailed reporting + cash flow analysis
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7️⃣ Accounting Support
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Optional add-on
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✅ Job-level clarity
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✅ Full financial visibility across operations
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8️⃣ Corporate Representation
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Rarely needed
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Occasionally needed
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✅ Critical safeguard — we attend subpoenas, mediations, trials
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No matter your stage — new, growing, or established — Smart Claims™ is the #1 outsourced back office contractors trust to get paid faster.
Smart Claims™ is the #1 outsourced back office for restoration contractors.
We’ve grown through referrals because we deliver real results: faster payments, airtight files, and less stress for contractors who restore homes, businesses, and lives after property damage.
