Follow-Up & Negotiation

Follow-Up & Negotiation

– The Key to Faster Payments

– The Key to Faster Payments |

If you’re tired of chasing adjusters and waiting months for payments, you’re not alone. Restoration contractors lose thousands every year because invoices stall, documentation gets “lost,” or carriers drag their feet.

That’s where Smart Claims™ Follow-Up & Negotiation comes in.

Why Contractors Outsource Negotiations to Smart Claims™

Stop wasting hours on calls & emails

We take over all insurance communication.

Defensible restoration billing

Every line item backed with Xactimate precision.

No more underpayments

We push back until your scope is approved.

Relentless follow-up

Carriers can’t stall when Smart Claims™ is on the file.

Trackable results

KPIs that prove your billing is moving faster.

The Smart Claims™ Advantage

Unlike an in-house admin, Smart Claims™ brings specialized restoration billing expertise and the leverage of thousands of claims negotiated across the property claims world.

Here’s how we do it

Restoration Xactimate Billing

Estimates that carriers can’t ignore.

Restoration Negotiation

Skilled communication that speeds up approvals.

Billing Systems That Scale

From small water losses to multi-structure storm claims.

KPI Tracking

We measure and share:

Average days to payment
Approval rates vs. industry benchmarks
Recovery of underpaid line items

The benefit for you: you don’t just outsource billing — you gain a performance-driven partner focused on your cash flow.

Results That Speak for Themselves

0 days
Average time to payment with Smart Claims™ (vs. 120+ industry average)
0 % faster collections
For growing contractors drowning in claims
0 + claims processed
From water, fire, mold, roofing, and storm
$ 0 M+ recovered
states nationwide

Contractors Who Trust Us Say

"Smart Claims took over my billing follow-ups, and I went from waiting 5 months to 6 weeks. The difference in cash flow was night and day."

Restoration Contractor

"They fought for every line item in Xactimate and didn’t back down. My approvals are faster and higher now."

Franchise Owner

Ready to Stop Chasing Insurance and Start Collecting?

Smart Claims™ is the #1 outsourced back office for restoration billing. We specialize in restoration negotiation, collections, and restoration Xactimate billing — so you can focus on the field while we focus on getting your money.