About Us

Meet the Back Office That Gets Restoration Contractors Paid

At Smart Claims™, we’re more than a billing company — we’re your outsourced back office. Our team of estimators, collections specialists, corporate reps, accountants and consultants fight for your invoices, track every dollar, and give you the cash flow clarity you need to grow.

Why Contractors Choose Us

Faster Payments

Average claim paid in 42 days (vs. 120+ industry average)

No Overhead

A full back office team without salaries or management headaches

True Expertise

20,000+ claims processed, $35M+ recovered, 2000+ hours in litigation support

More Freedom

Focus on jobs, customers, and your family while we handle the rest

Why Smart Claims™ Exists

Smart Claims™ was born in the real, messy world of restoration — where jobs move fast, but payments come painfully slow.

Our founder, Genesis, managed thousands of claims inside a growing restoration company and kept asking the same question restoration contractors ask every day:  “Why does getting paid take this long?”

The answer wasn’t just insurance delays. It was what was missing from the start.

Technicians were juggling a hundred roles — drying, documenting, reassuring, repairing — and in the rush, the small details that drive payment were often lost. Genesis sharpened her eye, studied every breakdown in the process, and built Smart Claims™:

The #1 outsourced back office for restoration contractors — designed to turn your completed jobs into paid claims

Today, Smart Claims™ has:

Processed over 20,000 claims
Built a reputation as the outsourced back office contractors trust to deliver fast, accurate, and stress-free claim handling
Recovered $35M+ for restoration contractors

The benefit for you: faster payments, less admin, and more time to focus on your field work, your customers, and your family.

Our Credentials & Expertise

We bring unmatched authority to every claim, so insurance carriers take your work seriously.

0 +
years of restoration industry expertise

IICRC Certified

specialists
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hours in depositions, mediations, and trials (corporate representation you can count on)

Xactimate Certified Estimators

Levels 1, 2, and 3
Active in
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states nationwide
Trusted by
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restoration companies

The benefit for you: confidence that your claims are handled by experts who know how to defend your invoices, justify your work, and get you paid.

Our Value Pillar:

Fast, Faster, Fastest

Fast

We organize, document, and submit your claims without delay.

Faster

We follow up relentlessly, cutting through insurance stall tactics.

Fastest

We get contractors paid in nearly half the industry average time.

The benefit for you: money in your hands faster, less waiting, less stress, and more cash flow to grow your business.

See Us in Action

Smart Claims™ isn’t just behind a desk — we’re active, engaged, and trusted by restoration contractors nationwide.

December 12, 2025

Tired of chasing insurance carriers and drowning in administrative work? 😩 ✅ Smart Claims is your outsourced back office, your…

December 10, 2025

👏🏼 Carriers respect clarity and professionalism. 📑 Document every step even your recommendations.

December 9, 2025

✅ Transparency protects your name and your business. 📑 Always communicate results and keep a record.

The benefit for you: peace of mind knowing you’re working with a proven, active, and visible partner.

Close-up of hands signing a contract agreement next to a wooden house model and a stack of cash

Your Jobs Deserve to Get Paid

Stop chasing insurance adjusters. Start collecting faster with the #1 outsourced back office restoration contractors trust nationwide.

Is Your Claim File Payment-Ready or Problem-Prone?

Take our free 3-minute quiz and find out how close you are to faster payments.

Smart Claims™ — The #1 restoration billing company trusted by restoration contractors to deliver fast, accurate, and stress-free claim handling. 

Stop leaving money on the table.

With Smart Claims™, every estimate is backed, every claim defended, every dollar chased until it’s in your hands.