Effective Date: December 19, 2025
Smart Claims Administration (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website, smartclaims.us (the “Site”).
We collect personal information you voluntarily provide when interacting with our Site, such as:
Contact Information: Name, email address, phone number, and address when you submit inquiries, request a consultation, or sign up for our services.
Service Information: Details related to billing, Xactimate estimating requests, insurance claims, and administrative support needs.
Payment Information: When applicable, for service payments or training courses (processed securely).
Automatic Information: IP address, browser type, device data, and usage statistics through cookies or analytics tools.
We use the information collected to:
Provide requested services, including administrative back-office support, billing, estimating, and corporate representation.
Communicate updates, service notifications, and claim status reports.
Respond to inquiries, strategy calls, or customer support requests.
Improve our Site, services, and customer experience.
Send marketing communications, newsletters, and promotions (only with consent).
We do not sell your personal information. However, we may share your data in these cases:
Service Providers: With trusted partners who assist in delivering our services (e.g., payment processors, CRM platforms, scheduling tools).
Legal Obligations: If required by law or to protect our legal rights.
Business Transfers: In the event of a merger, sale, or business acquisition.
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online system is 100% secure.
Opt-Out: You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our emails.
Access & Update: Contact us to update or delete your personal information, subject to legal obligations.
We may use cookies and similar technologies to enhance your browsing experience and gather analytics data. You can manage cookies through your browser settings.
Our Site may include links to third-party websites or services. We are not responsible for their privacy practices or content.
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children.
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Effective Date.”
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:
Smart Claims Administration 1500 Weston Road Ste. 200-3013 Weston, FL 33325
Email: hello@smartclaims.us
Phone: (321) 284–1523
By using our Site, you consent to this Privacy Policy. Thank you for trusting Smart Claims Administration.
