What Insurance Adjusters Actually Look For (An Insider’s Guide for Restoration Contractors)
Ever wonder why some restoration contractors get claims approved in days while others fight for weeks over the same work? The difference isn’t luck—it’s understanding what insurance adjusters actually look for when reviewing your submissions. Adjusters aren’t trying to deny your claim; they’re trying to protect themselves from audit scrutiny. This insider guide reveals the seven critical elements adjusters evaluate: photographic evidence that tells a complete story, detailed estimates with zero ambiguity, industry standards and compliance references, clear scope justification, consistent professional communication, accurate Xactimate estimates, and proactive supplement documentation. Learn how to make adjusters’ jobs easy and become the contractor they want to approve. Master these elements and transform your claim approval rates and payment speed.
5 Mistakes Slowing Down Your Claims (and How to Fix Them)
Every day your insurance claim sits unpaid costs your restoration business money. After processing thousands of claims, we’ve identified five critical mistakes that consistently slow down payments for restoration contractors. From incomplete documentation and vague estimates to poor follow-up systems and trying to do everything yourself, these errors are costing you time and cash flow. The good news? Each mistake is completely fixable. Learn how to submit adjuster-ready claims, speak the insurance company’s language, implement strategic follow-up systems, and know when to delegate. Whether you’re losing days to documentation errors or weeks to poor communication, this guide shows you exactly how to fix the mistakes slowing down your insurance claims and get paid faster.